Westway Medical Centre
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How to see your Doctor

Consultations are by appointment only and can be arranged by telephone on 0151 526 1121 or in person at reception. 

REMEMBER, if you are unable to attend your appointment, please contact us so that someone else can be offered your place.

If you need to see a doctor urgently, you can be seen by one of the doctors on the same day, although this may not necessarily be your usual doctor. Please telephone reception for further advice on 0151 526 1121.

In acute situations, such as if you are experiencing severe chest pain, sudden disabling breathlessness, collapse or severe injury, please telephone the emergency services on 999 immediately.

Telephone Advice

If you wish to speak to your doctor personally the receptionist can offer you a telephone consultation. Only very urgent calls will be put through to the doctor during surgery hours. If possible, please tell the receptionist what the call is about so we can assess how urgent the situation is. The Medical Centre's reception can be contacted on 0151 526 1121.

Mornings are a very busy time to telephone the surgery and we would ask that anything other than appointments or home visit requests are telephoned in after 10.30am. Please be patient when contacting the surgery, a call queuing system is in operation.

Preference of Practitioner

As from 1st April 2004, all patients are registered with the practice and not with specific doctors, but patients may express a preference to see a particular doctor when making an appointment. Where possible, try to see the same doctor throughout one illness so that he or she is familiar with your treatment and progress.  This is particularly important for patients on long-term medication who will be asked to see their usual doctor every so often for review of their case.