NHS App Updates: Changes to Minimum Device Requirements from February 2025
The NHS has announced an important update regarding the NHS App, which may impact a small number of users.
Key Update: Starting from 3rd February 2025, older versions of operating systems for both iPhone (iOS) and Android devices will no longer be supported by the NHS App.
Who Will Be Affected?
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Users running iOS 12, Android 6, and Android 7 will no longer be able to access the NHS App on their devices.
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Users with iOS 13 and iOS 14 can upgrade their device to at least iOS 15, the minimum supported version.
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Users affected by this change have been receiving in-app messages about this update since May 2024.
Alternative Access Options: Those unable to update their device can still access NHS App services by logging into their NHS account online via the NHS website.
To assist users with this transition, step-by-step video guides are available to help navigate the online NHS account.
For further details regarding NHS App device compatibility, visit the NHS website.
Stay informed and ensure your device meets the necessary requirements to continue using the NHS App seamlessly.