Clinics and Advice



Texting Service

The Practice uses a texting service to send appointment reminders and health advice to patients who have provided us with an up to date mobile telephone number and who have opted into this service.

If you are not signed up to this and would like to use this service please let reception know your up to date mobile number and confirm that you are happy to be opted in to this service.

Please note that this is not a service by which you can book appointments or contact surgery, This has to be done as usual via reception or via the internet appointment booking service.

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New online booking system for blood tests introduced in Sefton

Sefton residents will be able to arrange blood tests online with the launch of a new appointment system aimed to ease the demand on existing services following the Covid-19 pandemic.

During the height of the pandemic, the service was suspended and revised to comply with social distancing measures and, after making a phased return to operation, North West Boroughs Healthcare NHS Foundation Trust are now addressing the backlog of patients needing tests and issues with callers getting through to book appointments.

Sara Harrison, Head of Operations for North West Boroughs in Sefton, said: “We’d like to apologise to anyone who has struggled to get through for a blood test in recent weeks and we believe the introduction of this new online booking system will provide patients with additional options to book their appointment.

“We experienced unprecedented challenges within the service during the Covid-19 pandemic and our colleagues in Mersey Care, who manage the patient booking line, have taken steps to address that by recruiting additional call handlers and clinical staff. We’ve re-opened various sites across Sefton and have plans to open more sites over the coming weeks. Sefton patients also have the option to attend a Drive Thru Phlebotomy Clinic in Liverpool if they are able to travel.

“The NHS has worked hard to provide essential services for patients during this period and continues to restore services when they can be done safely for staff and patients. This includes introducing different ways of providing our services and we believe this new online booking system will offer patients additional options to book their blood test appointment.”

Once referred for a blood test, patients can still book an appointment through Mersey Care’s Central Management Office, which is open 8.00am until 4.00pm from Monday to Friday on 0151 295 3400 option 4.

The new patient online booking system is live from 1 September 2020 that should provide flexibility, patient choice with time slots and access to different clinic sites. For the patient booking line please access the link www.merseycare.nhs.uk/mybloodtest

If you are no longer able to come to your booked appointment, please access your booking confirmation where you will be able to cancel your appointment and rearrange another more convenient time. This will allow us to offer your original appointment to another patient.

As part of the phased reopening of services, blood tests are available for Sefton booked appointments at the following clinics:

Bootle Health Centre

Park Street

Bootle

L20 3DF

 

Monday to Friday

 

08.30  - 12.30 / 13.30 – 15.30

Maghull Health Centre

Westway

Maghull

L31 0DJ

Monday to Friday

 

08.30  - 12.30 / 13.30 – 15.30

 

Prince Street Clinic

Prince Street

Waterloo

L22 5PB

Monday to Friday

 

08.30  - 12.30 / 13.30 – 15.30

 

Sefton Road Clinic

67 Sefton Road

Litherland

L21 9HE

Monday to Friday

 

08.30  - 12.30 / 13.30 – 15.30

 

In addition to the above clinic times, GPs are also able to make additional patient appointments Monday to Friday for urgent blood requests that they require within 24 hours. Only your GP Surgery can access these urgent slots so please speak to them if you think you need a more urgent appointment.

You can find out more about this service at: www.nwbh.nhs.uk/sefton-phlebotomy

 

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Blood Pressure

High blood pressure is a risk factor for dementia, stroke, heart disease and kidney disease. Home monitoring is the gold standard.

Please click on the link for the Home Blood Pressure Monitoring Form

If you cannot purchase your own monitor you can borrow a practice monitor for one week. See reception for details. There is a £5 refundable deposit.

Alternatively for one off readings you may take your own blood pressure on our machine in the waiting room and pass to the receptionist to update your records.

 

Self Certification for sick leave

Patients are required to self-certificate for the first seven days off work regardless of if you have seen a clinician or not. To do so please print out the national self-certification form and hand to your employer. There are also copies in the waiting room. Should you require a medical sick note please complete an e-CONSULT request and search “sick

note”. A GP will review this and address accordingly.

 

Cervical Smears

For advice on Cervical Smears, please get in touch with your local Practice Nurse. Appointments can be made by contacting reception on telephone: 0151 526 1121

Travel Vaccinations and Immunisations

For advice on Travel Vaccinations and Immunisations, please get in touch with your local Practice Nurse. Appointments can be made by contacting reception on telephone: 0151 526 1121. Please consult your Practice Nurse six weeks prior to travel. 

Chronic Disease Management

For advice on Chronic Disease Management, please get in touch with your local Practice Nurse. Appointments can be made by contacting reception on telephone: 0151 526 1121

Pregnancy Advice

Have you recently found out you are pregnant?

If yes please call 0151 247 4747 to arrange your booking in appointment with our community midwife Kathy Forrester.

Child Health Advice

Please contact your local District Nurse on telephone 0151 247 6810 for child health care advice.

General advice on health problems in children under five can be obtained from the Health Visitor during the above clinic.  If your child has recently become unwell, please consult the Medical Centre during normal surgery hours rather than during this clinic this avoids the possibility of spreading infections.

Smoking Cessation

Smoke Free Sefton offer help and support to help you quit for good. 

You can obtain more information by:

  • Ringing 0300 100 1000
  • Texting "QUIT" to 66777
  • Go on their website Smoke Free Sefton

 

Care of the elderly

Please contact your District Nurse on telephone 0151 247 6830 for advice on health care for the elderly.

Home Care

Please contact your local District Nurse on telephone 0151 247 6830 for advice on the  care of people in their own home.

Medicals

New Patient Medicals are available with the practice nurse by appointment. Insurance and other Medical Examinations are not covered by the NHS but can be arranged by special appointment with your doctor.  If there is a fee involved, the receptionist can advise how much this will be.

Appointment-Only Clinics

Additional clinics include the following. Please ask at reception if you require any further detail:

- Diabetic

- Chronic heart disease

- Cardiovascular disease

- Asthma 

- Chronic obstructive pulmonary disease

- Minor Surgery

 

Nurse Practitioner

 

Many of the problems dealt with by the nurse practitioner may be perceived by patients as requiring a doctors input. We will not ask you to see the nurse practitioner unless we feel it appropriate. The more information you give when arranging appointments the better. The nurse practitioner can also provide health education to patients enabling individuals to better manage their health or condition. What can the nurse practitioner help with?

  • Sore throats
  • Ongoing colds & coughs
  • Chest infections
  • Ear infections/eye infections
  • Sinusitis
  • Viral illness
  • Cellulitis
  • Shingles
  • Eczema
  • Muscular strains
  • RTC sprains
  • Emergency contraception
  • Poorly controlled asthma
  • Hay fever
  • Exacerbations of COPD
  • Skin Infections / Impetigo
  • Skin rashes
  • Urine infections
  • Minor injuries
  • Continence issues
  • Thrush / Vaginal discharge
  • Constipation
  • Diarrhoea / Vomiting
  • Haemorrhoids
  • Information and advice on prescribed or over the counter medication
  • Support for patients wanting to adopt health promotion strategies