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Get the Right MSK Care Without Seeing a GP

Last Updated: Monday, 07 April 2025

PHIO – Get the Right MSK Care Without Seeing a GP

If you are experiencing muscle, joint, or back pain, you don’t need to wait for a GP appointment. PHIO is a quick and easy online assessment tool that helps you access the right care for your musculoskeletal (MSK) condition, without having to visit the surgery.

What is PHIO?

PHIO is a clinically developed digital triage tool that guides you through a structured assessment of your symptoms. Based on your answers, it will direct you to the most suitable treatment option, whether that’s self-care advice, physiotherapy, or further medical support.

Why Use PHIO?

  • No need to see a GP first – PHIO allows you to refer yourself for MSK treatment without booking an appointment.

  • Available 24/7 – Complete your assessment at any time, on any device.

  • Faster access to care – Get referred straight to physiotherapy or the appropriate support without delays.

  • Clinically safe and effective – Developed with healthcare professionals to ensure you receive the right care for your condition.

Who Can Use PHIO?

PHIO is designed for patients experiencing:

  • Joint pain or stiffness

  • Back and neck pain

  • Muscle strains

  • Sports injuries

  • Repetitive strain injuries

If your symptoms require urgent medical attention, such as severe swelling, loss of movement, or signs of infection, please contact the surgery or NHS 111.

Get Started Now

There’s no need to call the practice—simply complete your online assessment and start your referral process today.

For more information about PHIO, visit www.eql.ai/phio.